“People tend to not get very engaged. They tend to sometimes only get engaged when one subject directly affects them. Which is okay. I mean, if there’s an issue that you feel targets you in some way or affects your quality of life in some way, then that’s a great way to get engaged and to speak up and to get involved.

My responsibility, or our responsibility at that point, would be to take the time, now that there’s an interest, now that there’s a, the conversation has started, is to sit down with those people, take the time and explain these things to them, explain what we do, explain what we can or can’t do, or how we can or can’t affect change, or how even that citizen can bring change or affect change or solicit the right people to bring change.”